Your Rights and Responsibilities
Your Rights:
As a parent or guardian, you have the right to:
- Be treated with respect and dignity
- Be protected from all forms of abuse or neglect
- Have your culture, values, and beliefs respected
- Be included in all planning and decisions regarding your child/youth
- Be informed about when and how services will be provided
- Have your privacy protected
Your Responsibilities:
To help us provide the best possible care, you are responsible for:
- Treating our staff with respect
- Informing staff if you are unable to attend an appointment
- Keeping your contact information up to date
- Cancelling appointments if you or your child/youth are unwell
- Sharing any concerns you have with our staff
- Providing information we need to support your child/youth effectively